FAQs
Can residents view permits granted for utility work?
Yes, for information about viewing permits, e-mail streets@brookhavenga.gov.
How will I know if utility work will be done in the right-of-way along my property?
As part of the utility work permitting process, utilities are required to give residents advance notice along with their contact information.
I hear water running inside the catch basin and it hasn't rained for a long time. Who should I contact?
There is a possible illicit connection. Make a Service Request to have it investigated.
Are companies required to obtain permits from the city for utility work?
Yes. Utilities must receive right-of-way encroachments from the city before beginning work. If the work is performed on private streets or in gated communities, the utility company is responsible for receiving permission from the homeowner or HOA, and a permit from the city is not required.
I have often seen a curb marker or stencil over storm drains. How do I get a curb marker or stencil for a catch basin in my neighborhood?
You can make a Service Request for information on how to pick up storm drain curb marker (or stencil) supplies needed to install curb markers on the storm drains in your neighborhood.
How can I be environmentally responsible when washing my car?
The best way to wash your car is to use a full-service car wash. They are designed to recycle used water and filter out many of the harmful chemicals and pollutants washed away from your vehicle. An alternative to using a full-service car wash is to park your car in the lawn or on some gravel and use biodegradable soaps to wash your vehicle. Although we recommend you go to a car wash that recycles the water, please remember to use as little water as possible if you wash your car on your lawn. Water conservation is essential in metropolitan Atlanta and it begins with you.
Yard clippings, leaves, and sediment are natural, so they don't cause any problems for our streams, right?
Grass, leaves and yard clippings that are repeatedly swept into catch basins can clog the drain, causing flooding in local neighborhoods. During the process of decomposition of these natural materials, the amount of available dissolved oxygen in our streams decreases and contributes to the death of other important aquatic animals such as macroinvertebrates which are part of the food supply for many fishes and other vertebrates of lakes and streams. Some common macroinvertebrates in Georgia Streams include clams, snails, worms, amphipods, crayfish, and the larvae of many aquatic insects (e.g., dragonflies, mayflies, stoneflies, caddisflies, and black flies). For more information about Georgia Streams visit the Georgia Adopt-A-Stream website.
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