Brookhaven launches Project Portal for Development Services May 21

Brookhaven Project Portal

FOR IMMEDIATE RELEASE

No permits or applications on transition day, Friday, May 11

Brookhaven, GA, May 8, 2018 – The City of Brookhaven will offer online development services to contractors and residents through a new online portal on its website, starting Monday, May 21, 2018.  Electronic applications and plan submittals, payments, scheduling inspections, and tracking the status of projects can all be done through the portal. 

Friday, May 11 is the transition day for the new software, when there will be a hiatus in work on existing permits and cases.  On that day, permits and certificates of occupancy will not be issued, and new applications, payments, and inspection requests will not be accepted.  However, inspections scheduled in advance for May 11 will be performed.

The Community Development Department previously hosted two information sessions to introduce Project Portal for Development Services (previously named Open Counter Development Portal) and to pre-register contractors for the portal.

“We’re always striving to make our processes more efficient for our residents, businesses and staff,” said Mayor John Ernst. “This is another step toward making Brookhaven more business-friendly.”

The Project Portal will provide multiple advantages to users, among them:

Submitting plans, and documents electronically, instead of the expense and inconvenience of printing and submitting multiple sets of paper plans

Applying for building permits, land development permits, land use petitions, and administrative permits online instead of at City Hall

Downloading plan review comments and approved plans from the portal

Making fee payments online

Scheduling inspections from a mobile device 24/7

Checking permit status and inspection results from the field at the user’s convenience

Receiving email notifications about review comments, permit approvals, code enforcement case updates, and inspection results

Viewing open permits, zoning cases, and code enforcement cases on the portal map

Project Portal users will be required to register for a portal account to use these services. 

“The new Project Portal provides greater convenience, expediency, cost savings, and better communication to applicants.  We think it will be a game changer for our customers,” said Patrice Ruffin, Community Development Director. “We’re bringing modern technology to our services to make complex processes much easier and more efficient – and we’ll be open for business 24/7.”

Click here to reach the Project Portal.

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Media Contact:
Ann Marie Quill
Communications Manager
404-637-0508
AnnMarie.Quill@BrookhavenGA.gov